Tiny white lines appear in the print.

Example:

Cause:
Inkjet nozzles are not squirting ink onto the paper.

• Nozzles may be clogged due to dried ink, dirt or debris.
• The circuitry on the printer may be dirty.
• The storage station for the cartridge may be dirty.

Solution:

1. Gently wipe the underneath of the cartridge with a towel or tissue moistened with water.
2. Gently wipe the cartridge and printer circuitry clean with a soft towel or tissue.
3. Use the printer service software to run at least 3 cleaning cycles.
4. The printer may need to be analyzed by a professional if another cartridge fails.

The cartridge will not register or fit in the printer.

Cause:
The printer or the computer is not recognizing the cartridge.

Reason:

• The tape covering the printhead is still on the cartridge and has not been removed.
• The printer may need to be turned off and on before the cartridge is installed.
• The contacts on the cartridge or printer may have dirt or debris on them.
• A clip on the cartridge is preventing the circuitry from contacting.

Solution:

1. Ensure the tape has been removed from the cartridge.
2. Gently wipe the circuitry on cartridge and printer with a soft towel or tissue.
3. Remove the clip that was placed on the cartridge to prevent leakage during storage.
4. The printer may need to be cleaned by a professional if another cartridge fails.
5. Turn the printer off and then back on before installing cartridge.

No ink is coming out at all.

Cause:
No ink is being delivered to the paper.

Reasons:

• The nozzles are being obstructed from the outside.
• The nozzles are being obstructed from the inside.
• The ink is not feeding to the printhead.

1. Ensure the tape or clip covering the cartridge has been removed.
2. Gently wipe the underneath of the cartridge with a soft towel or tissue moistened with water.
3. Use the printer service software to run at least 3 cleaning cycles.

Dark streaks and dragging through the print.

Example:

Cause:
Debris being dragged through the wet ink as it is being printed.

Reasons:
Dirt or debris clinging to the cartridge or cartridge holding carriage.

Solutions:

1. Gently wipe the underneath of the cartridge with a soft towel or tissue moistened with water.
2. Gently wipe the underneath of the cartridge holding carriage with a towel.
3. The printer may need to be analyzed by a professional.

*The above contents have been written on the premise that the proper paper is being used.