Nozzle Utility Check Procedure*
These trouble-shooting procedures are primarily for Epson and Canon original or compatible cartridges. Before printing and/or when replacing you ink jet cartridge, use the nozzle check utility provided by the printer manufacture. Verify if the print head needs to be cleaned.

If one colour is clogged in the nozzle of the ink jet , printed images will appear obscured, blurred, smeared and white horizontal lines may appear.

If this occurs, you will be able to solve this problem by cleaning the print head approximately 5 times to ensure the nozzles are working properly. If this persists contact you dealer.

Note: Do not start the nozzle check or head cleaning utility while printing is in process.

Confirming the Ink Level & Using Ink Level Utility*
(Some printer software models do not have the ink utility level ability)

Use the ink level utility feature of your software to verify the ink level of your cartridge. After this is completed, physical check the ink jet cartridge by verifying level of each ink camber. If one camber appears to be at a lower level than other then is an indication that printing problems may occur.

Note: Once you open the ink jet cartridge clamp, the ink jet may become unusable and may not be reinstalled into the printer. This may damage the printer or cause the ink level to sensor to malfunction.

Using the Print Head Alignment Utility*
(Some printer models do not have the this function)

If you notice a misalignment of vertical lines or photographic images appearing grainy, use this utility to determine and solve the alignment problem.