Nozzle Utility Check Procedure*
These trouble-shooting procedures are primarily for Epson
and Canon original or compatible cartridges. Before printing
and/or when replacing you ink jet cartridge, use the nozzle
check utility provided by the printer manufacture. Verify
if the print head needs to be cleaned.
If one colour is clogged in the nozzle of the ink jet , printed
images will appear obscured, blurred, smeared and white horizontal
lines may appear.
If this occurs, you will be able to solve this problem by
cleaning the print head approximately 5 times to ensure the
nozzles are working properly. If this persists contact you
Note: Do not start the nozzle check or head cleaning utility
while printing is in process.
Confirming the Ink Level & Using Ink Level Utility*
(Some printer software models do not have the ink utility
Use the ink level utility feature of your software to verify
the ink level of your cartridge. After this is completed,
physical check the ink jet cartridge by verifying level of
each ink camber. If one camber appears to be at a lower level
than other then is an indication that printing problems may
Note: Once you open the ink jet cartridge clamp, the ink
jet may become unusable and may not be reinstalled into the
printer. This may damage the printer or cause the ink level
to sensor to malfunction.
Using the Print Head Alignment Utility*
(Some printer models do not have the this function)
If you notice a misalignment of vertical lines or photographic
images appearing grainy, use this utility to determine and
solve the alignment problem.